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All purchases are considered final. Refunds will be considered under the following circumstances: (1) in the case of a technical billing error; (2) if a user unintentionally makes multiple pass purchases simultaneously. Refunds for subscribers who inadvertently overlook turning off auto-renewal may be evaluated in exceptional cases, although they are not assured and will be determined at the discretion of our support team. To request a refund, subscribers are advised to open a support ticket on Discord.
All purchases are considered final. Refunds will be considered under the following circumstances: (1) in the case of a technical billing error; (2) if a user unintentionally makes multiple pass purchases simultaneously. Refunds for subscribers who inadvertently overlook turning off auto-renewal may be evaluated in exceptional cases, although they are not assured and will be determined at the discretion of our support team. To request a refund, subscribers are advised to open a support ticket on Discord.